Zendesk IntegrationAutomated Order Processing

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   Published August 15th, 2011 by Marianne Faro

In a MyDock shop, a user can order many products and services. But the products and services must be delivered, too. We prefer to use automation whenever possible—so we searched for a cloud-based help-desk tool to manage this.

Our company has been using Zendesk as a help-desk tool for quite some time now—and satisfaction with Zendesk has been unanimous. Zendesk is easy to use, intuitive to understand and the Zen-image is cool. Hence: an excellent partner that we love to be connected with..

So Zendesk was an easy choice for integrating with our MyDock application. This integration helps manage and automate MyDock order processing and order delivery.
In addition, Zendesk offers the MyDock end-user self-service capabilities, providing features such as support platforms and end-user issue-management options.

So integrating Zendesk results in more efficient processing and delivery of your MyDock orders, and self-servicing users.

Just like MyDock, Zendesk is a monthly subscription service that each month can be upgraded, downgraded, or canceled. You can use your current Zendesk account, or you can create a new one in a few minutes, and activate it in your MyDock shop.

Check out support.mydockapp.com to find out how to have it up and running in no time.

Excited to customize your MyDock shop even more?
Check out all other Integrations.